Fast Response For Urgent Cargo
Our client – one of the largest exporters of Cocoa in West Africa – had a large and extremely urgent shipment for the Netherlands.
The key to the successful delivery of this operation was OMA’s understanding of the urgency and the ability of our team to react quickly and effectively, from the first response to an email enquiry through to final delivery.
The shipment was not straight forward. Securing enough space for 85 MT at very short notice with the airline was a challenge while still achieving competitive rates and keeping an eye on the costs – the confirmed booking took place just a few hours after the initial enquiry.
The end result – a smooth operation and a happy client. We are proud of the pro-active response of our team who used their knowledge and experience to fast-track this operation, as well as demonstrating their commitment (over four long days) to ensure deadlines were met.
David Yeung, Country Manager for OMA CI commented “We are here to make a difference and to revolutionise logistics. Whilst I am delighted with the achievements of our team for this shipment, I am also not surprised as we pride ourselves in offering a unique and tailor-made experience for all of our customers!”